Discover Capitan’s Exciting New Tools at the Association of British Climbing Walls Conference

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Capitan is heading to Association of British Climbing Walls Conference on September 16–17 at the Magna Science Adventure Centre, joining climbing-wall operators, industry professionals, and members of the UK climbing community for two days focused on the future of indoor climbing.

This year, Capitan is bringing more than a demonstration of its climbing gym management platform. At the ABC Conference, the Capitan team will showcase new reporting and analytics tools, including its AI-powered Chart Assistant, while also giving operators an early look at what’s coming next for retail management.

For Capitan, the conference is also an opportunity to spend time with the people who use climbing gym software every day. The team will be listening to operators, learning about the challenges they face, and gathering feedback that can help shape the next generation of tools for climbing businesses.

What to See from Capitan at Association of British Climbing Walls Conference

One of the biggest challenges for climbing gym operators is getting useful answers from their business data. Whether it’s understanding membership trends, looking at revenue, comparing periods, or identifying what’s happening across different parts of a facility, finding the right information can often take time.

Capitan’s new Chart Assistant is designed to make that process much simpler.

With Chart Assistant, operators can use plain language to describe the data they want to see. Instead of manually building a report from scratch, they can ask a question and let Capitan turn that request into an analytics chart.

The result is a more natural way to explore the information behind a climbing business — making it easier for operators and their teams to ask questions, investigate trends, and turn data into useful insights.

At Association of British Climbing Walls Conference, the Capitan team will demonstrate how these new reporting capabilities can help gym operators get more value from the data they already have.

Capitan has also introduced Dashboard Builder, giving operators the ability to bring charts and tables together into customized dashboards. This makes it easier to create a central view of the metrics that matter most to each gym.

Whether you’re tracking membership growth, revenue, attendance, or other key business metrics, the goal is to make reporting more accessible and actionable. Instead of spending valuable time figuring out how to build a report, operators can focus on understanding what the numbers are telling them and using those insights to make decisions.

Learn more about Capitan’s new reporting tools and Chart Assistant.

Capitan Retail: A First Look at What’s Coming

Reporting isn’t the only thing Capitan is bringing to the Association of British Climbing Walls Conference.

The team will also be talking about a new area of the platform that is currently in development: retail management.

Retail is an important part of many climbing gyms, but managing products, sales, stock, and the associated administration can introduce another layer of complexity for operators and their teams.

Capitan is working on a new retail management experience designed to bring this part of the business closer to the rest of a gym’s operations.

But before launching, Capitan wants to hear directly from climbing gym operators.

What does retail look like at your gym today? What takes the most time? Which processes are difficult to manage? What information do you wish you had at your fingertips? And, perhaps most importantly, what would make retail management easier for your team?

These conversations are an important part of the development process. Every climbing gym operates a little differently, and Capitan wants the new retail tools to reflect the realities of running a climbing business — from the day-to-day work of staff to the bigger-picture information operators need to understand their business.

The ABC Conference provides an opportunity for Capitan to have those conversations directly with the people who understand these challenges best.

The Capitan team will be sharing more about the direction of Capitan retail and gathering feedback from operators as development continues. The goal is to build tools around the real-world needs of climbing gyms rather than simply adding another standalone retail system.

Meet Capitan at the Association of British Climbing Walls Conference

Whether you’re interested in better reporting, want to see how AI can help you work with your gym’s data, or are curious about what’s coming next for retail management, the Capitan team would love to meet you at ABC Conference 2026.

Come with questions, ideas, and the challenges you’re trying to solve. Capitan will bring the demos — and the team wants to hear what you think.

If you’re attending the ABC Conference, make time to stop by and talk with the team about your gym, your current systems, and what you’d like to see from the next generation of climbing gym software.

Whether you’re already familiar with Capitan or are seeing the platform for the first time, the conference is a chance to get a closer look at what the team is building and have a direct conversation about where climbing gym technology is headed.

Capitan at Association of British Climbing Walls Conference
September 16–17, 2026
Magna Science Adventure Centre, UK

About Capitan

Capitan is an all-in-one software platform built specifically for climbing gyms. The platform provides tools for managing memberships, scheduling, check-ins, reporting, analytics, and day-to-day gym operations.

Capitan helps climbing gym teams bring more of their operations together in one platform, while providing the data and tools they need to make better-informed decisions.

Won’t make it to the conference but want to learn more? Schedule a demo here.